Policy

Clients are not required to bring their own products for any services provided at i2 Nails.

All tools, equipment, and products used in our salon are professionally selected and sanitized according to salon safety standards.

Your satisfaction is important to us. If you experience any service-related issues after your appointment, please notify us within the following timeframes:

• 3 days For regular nail polish services.
• 5 days For enhancement services, including Gel Polish, Acrylic, Dip Powder, Builder Gel, and other nail enhancement services.

For the safety of our staff and clients, please inform us if you have any of the following conditions:

• Ingrown nails or nail fungus
• Diabetes
• Allergies to nail products or chemicals
• Contagious skin conditions
• Pregnancy
• Any medical condition that may affect your service experience

We are committed to maintaining the highest sanitation standards to minimize the risk of infection. However, i2 Nails is not a medical facility and does not provide medical treatments or procedures.

All services provided at i2 Nails are non-refundable once the service has been completed.

We are happy to address concerns and provide reasonable adjustments according to our salon policy.

i2 Nails reserves the right to refuse service in the following situations:

• Clients showing signs of contagious conditions
• Inappropriate or disrespectful behavior toward staff or other clients
• Late arrivals that significantly affect scheduled appointments
• Any situation that may compromise the safety or comfort of others

Please arrive on time for your appointment.

If you need to cancel or reschedule, kindly notify us at least _____ hours in advance.

Late arrivals may result in a shortened service or appointment rescheduling depending on salon availability.